The subscription model for our products was discontinued effective January 22, 2024. Active subscriptions will remain active until canceled or terminated for non-payment. If you want to transfer your subscription to a perpetual license or have questions, please contact sales@sapien.com.
It is our favorite time of year—the 2024 SAPIEN software releases are here! You can view all product updates on the SAPIEN Product Version History page.
How to get the 2024 Software Release
The process is the same whether you have an Annual Subscription or a Perpetual License with active maintenance. We like to keep things easy!
The latest releases are available to download and install as part of the regular update cycle for your SAPIEN product(s). If you are a current customer with an Annual Subscription, or your Perpetual License software’s maintenance is active, you get a FREE upgrade to the 2024 versions! Awesome, right?
There are several ways to download the newest builds:
- From your SAPIEN Account: Select Registered Products, then select your registered software to download.
- From a machine running your SAPIEN software product: On the Help menu in your SAPIEN software, select Check for Updates.
- From the SAPIEN Software page: All products can be downloaded from their respective product pages.
To learn more about the product versions you have installed and how to manage them, check out this overview of the SAPIEN Update Tool.
If your software’s maintenance has expired, please email sales@sapien.com for available purchasing options to get you back under active maintenance. Subscriptions must be purchased directly through our SAPIEN Online Store.
Get SAPIEN Software
All SAPIEN Perpetual Licenses and Annual Subscriptions come with basic support in our community support forums and a full year of free upgrades to all minor service builds and major product version releases. We also offer an elevated support option, Premium Support, at an additional cost per year. Premium Support gives you access to our direct technical ticketing system, with a guaranteed response time of 24 hours and personalized attention until the issue has been resolved.
Here are some options for you to Buy, Try, Learn, and Ask:
- Buy our software from the SAPIEN Store.
- Try our software by downloading a Trial Version.
- Learn about our products on the SAPIEN Software page.
- Ask pre-sales questions in the SAPIEN forum.
