SAPIEN Support

Customer Service and Support for SAPIEN Products and Scripting questions.
Customer Service Forums

Customer Service Forums

Use these forums to ask about non-product related topics (login issues, product registrations, web site questions, etc.) or for support/questions on any of our trial software or for answers to your pre-sales questions.
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Product Support Forums

Product Support Forums

This is the place to go for all of your purchased SAPIEN product support needs. Whether it's for PrimalScript, PowerShell Studio, PrimalSQL, PrimalXML or VersionRecall, this is the place for answers.
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Premium Support

Premium Support

This support provides access to our support ticketing system, a guaranteed a response time within 24 hours and personalized attention until the issue has been resolved. Premium Support covers product support questions only. For scripting or programming support please go to our Scripting Support forums.)
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Scripting Support Forums

Scripting Support Forums

Our Windows Scripting Forums contains our famously-friendly forums, where thousands of Windows administrators have found the answers they need, and helped provide answers for their colleagues and peers.
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PowerShell Reference

PowerShell Reference

Help for Windows® PowerShell and PowerShell Modules.
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Support Uploads

Support Uploads

If a support tech has asked you to upload a file, this is where you do it!
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Support Downloads

Support Downloads

Looking for QuickGuides, sample scripts, free components and more?
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SAPIEN Information Center

SAPIEN Information Center

A repository of material about SAPIEN Technologies' Products, PowerShell in general and things you never knew you needed to know.
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Frequently Asked Questions

Frequently Asked Questions (FAQ)

Have a question about your account, subscription, license key or something else? Most likely it's answered here.
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End-User License Agreement

End-User License Agreement (EULA)

Have questions about our EULA, or need to read it again? This is the spot!
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Store Support

Store Support

Have questions about our online store? Use this link to contact our store support.
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Can't find what you're looking for?

For a full list of our support forums, click here.

For sales help, email us at sales@sapien.com

Website problems? Contact websupport@sapien.com

Other issue? Try info@sapien.com or use one of the options listed here.