
Code Recovery
Lost the source code to a packaged script? Service available for PrimalScript, PowerShell Studio, and
DevOps Suite customers. If you have active Premium Support, this service is
included in your Premium Support Plan. The best way to get this service is to go to My Account -> Products, and then under the Related heading, click Recover Code.
Disclaimer: Please note that Code Recovery refers to
the potential extraction of source code from executable files generated
with the SAPIEN Script Packager. Code packaged with third party tools or code that is obfuscated cannot be successfully extracted. If the executable file from which you would like to have code
extracted is contained in an MSI file or another container, please
extract the executable and only upload the executable. Your SAPIEN ID must be associated with a license capable of handling packaged executable files.
PLEASE NOTE: If your code has been obfuscated prior to packaging, the extracted code will also be obfuscated.
Code Recovery cost structure:
1) 35.00 USD per incident for customers with active maintenance and no Premium Support.
2) 55.00 USD per incident for all others.
If you have any questions about the service, please contact
sales@sapien.com.