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New VM Trial Key not working
Posted: Mon May 02, 2022 8:07 am
by Decision
I just generated a trial key for a VM and I am getting "This trial key is no longer valid".
I tried generating another one, but it just sent me the same key. Please let me know how i can activate the 45 day trial.
Re: New VM Trial Key not working
Posted: Mon May 02, 2022 8:57 am
by brittneyr
VM Trial keys are for Virtual Machines. I'll verify that this is working as expected, but if you are just attempting to trial our software for the first time, you do not need a key.
To trial our software, you only need to install the software, then select continue on the license dialog:
- LicenseTrialContinue.png (79.82 KiB) Viewed 12944 times
Re: New VM Trial Key not working
Posted: Mon May 02, 2022 9:33 am
by Decision
Thanks for the reply.
I am trying this in a VM, and not on bare metal.
Re: New VM Trial Key not working
Posted: Mon May 02, 2022 9:38 am
by brittneyr
Can you please provide a screenshot of the license dialog and the error message?
Re: New VM Trial Key not working
Posted: Mon May 02, 2022 9:58 am
by Decision
Lol. While I was getting you the screenshots, the key started to work.
I guess I was a little impatient and should have given it some time first.
Thanks for your help!