SSL/TLS error when activating. How to resolve??

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Chrisk
Posts: 14
Last visit: Fri Jan 14, 2022 4:18 am
Has voted: 1 time

SSL/TLS error when activating. How to resolve??

Post by Chrisk »

Hello,
after a fresh pc installation, i'm not able to unlock my powershell Studio 2017.

i did the FAQ :
Why do I get a 'The underlying connection was closed...' error when I try to activate my software. How do I activate my software?

This is usually indicative of a SSL/TLS trust issue. You will need to install a root certificate on your system.

Our SSL certificate is issued Amazon's ACM. For information on installing a root certificate on your machine, please refer to this article, How to Prepare for AWS’s Move to Its Own Certificate Authority.

You may also need to add https://www.sapien.com to the trusted sites in Internet Explorer. (See https://www.computerhope.com/issues/ch001952.htm.)
but still the problem, could you give me a step by step way to unlock my powershell studio 2017 on a windows 10. THX !!
by Alexander Riedel » Fri Jan 14, 2022 1:53 am
The old .NET framework from 2017 does not support more modern protocols.
Try downloading the unlock tool here: https://sapien.s3.amazonaws.com/downloa ... Unlock.exe
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Alexander Riedel
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Last visit: Mon May 16, 2022 1:11 pm
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Re: SSL/TLS error when activating. How to resolve??

Post by Alexander Riedel »

The old .NET framework from 2017 does not support more modern protocols.
Try downloading the unlock tool here: https://sapien.s3.amazonaws.com/downloa ... Unlock.exe
Alexander Riedel
SAPIEN Technologies, Inc.
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Chrisk
Posts: 14
Last visit: Fri Jan 14, 2022 4:18 am
Has voted: 1 time

Re: SSL/TLS error when activating. How to resolve??

Post by Chrisk »

Thanks Alexander for the fast answer !
i had to fix a bug !
With your help i was able to modify and publish my Tool.

Best regards
Chris