Unable to update 32 bit version of PrimalScript 2019

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kizzar
Posts: 2
Last visit: Fri Mar 05, 2021 8:12 am

Unable to update 32 bit version of PrimalScript 2019

Post by kizzar »

The 32 bit version of PrimalScript 2019 version 7.4.128 running on 32 bit Windows 10 cannot be upgraded to any 7.5.x versions due to an error in the installer. The error is "The specified Component name (PrimalHost64.dll) not found in Component table." When will this problem be corrected?

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Alexander Riedel
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Last visit: Sat Mar 06, 2021 10:47 am
Answers: 2
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Re: Unable to update 32 bit version of PrimalScript 2019

Post by Alexander Riedel »

It is an MSI problem. Uninstall manually and run the new installer. That should resolve the issue.
Alexander Riedel
SAPIEN Technologies, Inc.

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kizzar
Posts: 2
Last visit: Fri Mar 05, 2021 8:12 am

Re: Unable to update 32 bit version of PrimalScript 2019

Post by kizzar »

That fixed the problem. Thanks.