Too many running instances.

Use this forum to ask about non-product related topics (login issues, product registrations, web site questions, etc.) No technical support questions, please.
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
This topic is 2 months and 3 weeks old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.
  • Print view
    • User avatar
    kevmo8
    Posts: 3
    Last visit: Thu Sep 05, 2024 9:41 am

    Too many running instances.

    Post by kevmo8 »

    When launching Powershell Studio 2024 it keeps asking me to activate it. It shows as active in the store already under my devops suite license. I type in my username, password, and activation key and it tells me "All instances allowed for this subscription are currently in use. Please close a running instance on another computer and try again". I closed those running instances over 30 minutes ago and still cannot get it to launch on this machine.
    Top
    User avatar
    Alexander Riedel
    Posts: 8594
    Last visit: Thu Nov 28, 2024 6:44 pm
    Answers: 23
    Been upvoted: 42 times

    Re: Too many running instances.

    Post by Alexander Riedel »

    This is a subscription license. While it can be activated on up to 20 computers it can only be active on two at the same time.
    According to our logs, you have the software activated on 4 computers and currently running on two of them.
    HLY-KBULLOCKD1 and DEN-ADMIN-03.
    If you attempt to start it on a third machine you would get the message you are likely seeing (without screenshot I cannot be sure)
    Please check if PowerShell Studio is running on these machines and if they are connected to the internet.
    Alexander Riedel
    SAPIEN Technologies, Inc.
    Top
    This topic is 2 months and 3 weeks old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.
  • Print view

    • Return to “Customer Service”