New VM Trial Key not working

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Decision
Posts: 3
Last visit: Tue May 03, 2022 1:40 pm

New VM Trial Key not working

Post by Decision »

I just generated a trial key for a VM and I am getting "This trial key is no longer valid".

I tried generating another one, but it just sent me the same key. Please let me know how i can activate the 45 day trial.
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brittneyr
Site Admin
Posts: 1132
Last visit: Thu Jun 30, 2022 9:31 am
Answers: 25
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Re: New VM Trial Key not working

Post by brittneyr »

VM Trial keys are for Virtual Machines. I'll verify that this is working as expected, but if you are just attempting to trial our software for the first time, you do not need a key.
To trial our software, you only need to install the software, then select continue on the license dialog:
LicenseTrialContinue.png
LicenseTrialContinue.png (79.82 KiB) Viewed 10348 times
Brittney Ryn
SAPIEN Technologies, Inc.
Decision
Posts: 3
Last visit: Tue May 03, 2022 1:40 pm

Re: New VM Trial Key not working

Post by Decision »

Thanks for the reply.
I am trying this in a VM, and not on bare metal.
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brittneyr
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Last visit: Thu Jun 30, 2022 9:31 am
Answers: 25
Been upvoted: 20 times

Re: New VM Trial Key not working

Post by brittneyr »

Can you please provide a screenshot of the license dialog and the error message?
Brittney Ryn
SAPIEN Technologies, Inc.
Decision
Posts: 3
Last visit: Tue May 03, 2022 1:40 pm

Re: New VM Trial Key not working

Post by Decision »

Lol. While I was getting you the screenshots, the key started to work.

I guess I was a little impatient and should have given it some time first.

Thanks for your help!