Activation Issue

Use this forum to ask questions about installation or issues encountered while installing our software.
Forum rules
DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
This topic is 2 years and 9 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.
User avatar
MITSC West
Posts: 2
Last visit: Mon Oct 02, 2023 2:48 pm

Activation Issue

Post by MITSC West »

TLS error when trying to activate and if I select buy now it takes me to an unsecure website
Attachments
selecting buy now.PNG
selecting buy now.PNG (20.7 KiB) Viewed 17201 times
activation error.PNG
activation error.PNG (63.27 KiB) Viewed 17201 times
User avatar
brittneyr
Site Admin
Posts: 1799
Last visit: Fri Nov 01, 2024 10:29 am
Answers: 44
Been upvoted: 34 times

Re: Activation Issue

Post by brittneyr »

The URL you are being redirected is no longer valid. Here is the correct URL:
https://www.sapien.com/store/software

If you are trying to unlock your software and are unable, it is most likely the result of older versions of the .NET Framework using an outdated and no longer supported encryption protocol for https. Please try the following tool:
https://sapien.s3.amazonaws.com/downloa ... Unlock.exe
Enter your information as your would into PowerShell Studio and then it should unlock it.
Brittney
SAPIEN Technologies, Inc.
User avatar
MITSC West
Posts: 2
Last visit: Mon Oct 02, 2023 2:48 pm

Re: Activation Issue

Post by MITSC West »

that Sapien Product unlock tool worked perfectly thank you so much
This topic is 2 years and 9 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.