Help files missing!

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naw-einkauf
Posts: 4
Meble kuchenne na zamówienie - na wymiar - Wrocław
Joined: Wed Jul 04, 2018 7:23 am

Help files missing!

Post by naw-einkauf »

Hello -

I recently reactivated my license after not having worked with PowerShell HelpWriter for some time.

Now all help files are missing, just gone. The folder is emtpy. I did not delete them. I'm pretty shocked.

Any ideas?

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Alexander Riedel
Posts: 7265
Joined: Tue May 29, 2007 4:43 pm

Re: Help files missing!

Post by Alexander Riedel »

I can imagine how you feel, but we don't delete files on your machine, directly or remotely. I am making an assumption here that you suspect deactivating the software did that, but no, there is nothing in our products that deletes user files on deactivation, expiration or any other scenario. I would hope you have a proper backup and use some type of version control for your files.
Which folder are you talking about? Maybe you are just looking in the wrong place?
Alexander Riedel
SAPIEN Technologies, Inc.

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naw-einkauf
Posts: 4
Joined: Wed Jul 04, 2018 7:23 am

Re: Help files missing!

Post by naw-einkauf »

Hi Alexander,

sometimes, Mondays are Wednesdays, so when I posted last Wednesday I wasn't really awake. The files are indeed still there, but since I was working on a different VM that day I couldn't find them. Too many VMs running simultaneously, I guess...

Sorry.

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Alexander Riedel
Posts: 7265
Joined: Tue May 29, 2007 4:43 pm

Re: Help files missing!

Post by Alexander Riedel »

It happens, glad you found your files. Still should look into version control and backup though :D
Alexander Riedel
SAPIEN Technologies, Inc.