Supported version od PrimalScript and Powershell Studio

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cmal0705
Posts: 1
Joined: Wed Jul 31, 2019 6:37 am

Supported version od PrimalScript and Powershell Studio

Post by cmal0705 » Wed Jul 31, 2019 6:40 am

I need to know what versions of PrimalScript and Powershell Studio, other than the one you currently sell, are supported. Per company SOP we only allow supported versions of software to be installed on our network. Thank you in advance.

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Alexander Riedel
Posts: 7106
Joined: Tue May 29, 2007 4:43 pm

Re: Supported version od PrimalScript and Powershell Studio

Post by Alexander Riedel » Wed Jul 31, 2019 7:02 am

Depends on what level of support.
Updates and security patches: Current version only
Help, assistance with installation and configuration: Usually 2 years back
OS Compatibility assistance: usually 2 years back
Retrieval of software installers, licensing information: 5 years (in most cases much longer)
Alexander Riedel
SAPIEN Technologies, Inc.