Application Hang

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User avatar
gbodel
Posts: 12
Meble kuchenne na zamówienie - na wymiar - Wrocław
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by gbodel »

Is there additional logging I could turn on to capture the error?

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Alexander Riedel
Posts: 7376
Joined: Tue May 29, 2007 4:43 pm

Re: Application Hang

Post by Alexander Riedel »

Hmm. I just tried with every VBScript I have, but to no avail. Would you be able to upload one of yours?
https://www.sapien.com/auth/other/support/upload
Alexander Riedel
SAPIEN Technologies, Inc.

User avatar
gbodel
Posts: 12
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by gbodel »

It just did it again.
Attachments
PrimailScriptCrash.JPG
PrimailScriptCrash.JPG (22.74 KiB) Viewed 1884 times
PromalScriptHang.JPG
PromalScriptHang.JPG (28.76 KiB) Viewed 1884 times

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Alexander Riedel
Posts: 7376
Joined: Tue May 29, 2007 4:43 pm

Re: Application Hang

Post by Alexander Riedel »

I am not doubting you. I suspect there is a construct in your script that causes the parser to loop forever, the easiest way to verify that would be to have that very script you just had active.
Alexander Riedel
SAPIEN Technologies, Inc.

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gbodel
Posts: 12
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by gbodel »

OK, I will just have one open at a time and see if I can narrow it down.

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gbodel
Posts: 12
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by gbodel »

It would hang on different scripts. I needed to be productive, so I had to uninstall 2019 and Install 2018 and so far no hang has taken place.

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Alexander Riedel
Posts: 7376
Joined: Tue May 29, 2007 4:43 pm

Re: Application Hang

Post by Alexander Riedel »

It could be a common construct for you, we cannot re-produce it. But if you cannot send any script, I understand.
Alexander Riedel
SAPIEN Technologies, Inc.

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Alexander Riedel
Posts: 7376
Joined: Tue May 29, 2007 4:43 pm

Re: Application Hang

Post by Alexander Riedel »

One last question. What exact version of the Visual Studio 2017 runtime do you have installed?
Alexander Riedel
SAPIEN Technologies, Inc.

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gbodel
Posts: 12
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by gbodel »

I have Microsoft Visual Studio 2010 Tools for Office Runtime (x64)

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mxtrinidad
Site Admin
Posts: 399
Joined: Sun Mar 03, 2013 12:42 pm

Re: Application Hang

Post by mxtrinidad »

We are looking for these components:
Required_2019-05-23_23-17-22.png
Required_2019-05-23_23-17-22.png (20.96 KiB) Viewed 1817 times
Make sure they are installed in your system.

Please let us know.

Thanks