Registered Product Download... Access Denied

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sqladdict
Posts: 2
Joined: Thu Dec 20, 2012 8:36 am

Registered Product Download... Access Denied

Post by sqladdict » Tue Oct 09, 2018 6:12 am

When I attempt to download my registered product, I receive an Access Denied notification. Can you please resolve so I can reinstall Powershell Studio 2018?

Thanks!
Jared

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Alexander Riedel
Posts: 7000
Joined: Tue May 29, 2007 4:43 pm

Re: Registered Product Download... Access Denied

Post by Alexander Riedel » Tue Oct 09, 2018 6:54 am

Can you be a little bit more specific? WHERE do you get an access denied?
On our web site?
From your browser?
When installing the downloaded installer?

Maybe a screenshot would help.
Alexander Riedel
SAPIEN Technologies, Inc.

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sqladdict
Posts: 2
Joined: Thu Dec 20, 2012 8:36 am

Re: Registered Product Download... Access Denied

Post by sqladdict » Tue Oct 09, 2018 9:52 am

After clicking on the download link, the xml in attached screenshot is displayed in my browser...
Screenshot.jpg
Screenshot.jpg (81.7 KiB) Viewed 4759 times

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Alexander Riedel
Posts: 7000
Joined: Tue May 29, 2007 4:43 pm

Re: Registered Product Download... Access Denied

Post by Alexander Riedel » Tue Oct 09, 2018 10:15 am

I am assuming that this is PowerShell Studio, since that is what your license is for.
Would you mind telling us what page you are trying to download this from?
Since your screenshot obscures the URL, its not easy to determine.
Alexander Riedel
SAPIEN Technologies, Inc.