Product, version and build: PrimalXML 2017 Version 4.3.45
(*** Please do not write "latest" as a version, specify a version number ***)
32 or 64 bit version of product: 64
Operating system: Windows 10 Pro on laptop with Xeon processor and 64 GB Ram
32 or 64 bit OS: 64
PrimalXML locks up when trying to open a 13 MB xml file. It also effectively kills Windows until I can kill PrimalXML. Fortunately NotePad++ handles the file with ease. Can PrimalXML be adjusted to handle large files better?
PrimalXML and large file support
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
- charles@kelsoe.com
- Posts: 4
- Last visit: Mon May 09, 2022 9:04 am
Re: PrimalXML and large file support
In order to improve load speeds, try the following:
1. Disable the "Format XML on open" option.
2. Close the Navigation panel before opening the file.
Please let me know if this helps in your case.
1. Disable the "Format XML on open" option.
2. Close the Navigation panel before opening the file.
Please let me know if this helps in your case.
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- charles@kelsoe.com
- Posts: 4
- Last visit: Mon May 09, 2022 9:04 am
Re: PrimalXML and large file support
Well it opened the file. But when I click on the tree navigation to navigate to a specific place it stops responding. Not seeing the value if features have to be turned off to use the program.
Re: PrimalXML and large file support
I opened a large XML (over 15 MB) and I was able to jump to the location using the Navigation pane. It could be potentially related to the file itself. If you can, please zip and upload the XML file using the link below and we will investigate the issue further.
https://www.sapien.com/support/upload
https://www.sapien.com/support/upload
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- charles@kelsoe.com
- Posts: 4
- Last visit: Mon May 09, 2022 9:04 am
Re: PrimalXML and large file support
Sorry - I cannot provide the file due to the confidential information in it.