Hi@All,
if I try to update to the latest version, the updater dies every time.
OS: Win7
PSS: 5.2.127 (try to update to 5.2.128)
I have create a dump file from the taskmanager and 2 screenshots.
Where can I Upload the zip?
How do I get the update?
regards
Updater dies!
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
- Alexander Riedel
- Posts: 8478
- Last visit: Tue Mar 26, 2024 8:52 am
- Been upvoted: 37 times
Re: Updater dies!
Topic moved by moderator. Please make sure you post in the appropriate product forum to avoid delays.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Updater dies!
First, you can upload your zip file to our support upload page available here: https://www.sapien.com/support/upload We'll take a look as soon as we can and try to figure out what caused this.
As for the update, you can go to your account page (https://www.sapien.com/account/products/) and download the latest version available to you manually. After you download the installer you just have to run it and it'll update PowerShell Studio for you. This is a screenshot from my account page where it shows the download link for the latest version:
As for the update, you can go to your account page (https://www.sapien.com/account/products/) and download the latest version available to you manually. After you download the installer you just have to run it and it'll update PowerShell Studio for you. This is a screenshot from my account page where it shows the download link for the latest version:
DevinL
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Updater dies!
Thanks a lot.
After pressing the upload button the site refreshed with an empty form and no information about success.
Has the zip file "updater Dump + Screenshots.zip" arrived? The Tilte of the Upload was "Updater dies!" =).
regards
After pressing the upload button the site refreshed with an empty form and no information about success.
Has the zip file "updater Dump + Screenshots.zip" arrived? The Tilte of the Upload was "Updater dies!" =).
regards
- Alexander Riedel
- Posts: 8478
- Last visit: Tue Mar 26, 2024 8:52 am
- Been upvoted: 37 times
Re: Updater dies!
Nope, nothing arrived here. Quick test shows it to be working fine for me. I use Chrome. What browser did you use?
Maybe you should eliminate the '+' from the file name. Web pages can be funny with this kind of characters in names
Maybe you should eliminate the '+' from the file name. Web pages can be funny with this kind of characters in names
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Updater dies!
Uploaded with latest FF Release.
Removed "+" and the network traffic was good. =) But no success message or anything else.
Should be arrived now.
Removed "+" and the network traffic was good. =) But no success message or anything else.
Should be arrived now.
Re: Updater dies!
Unfortunately, I still don't see it in the support uploads.
I'm not sure why it won't properly upload the file but another option is to simply email it to us at support@sapien.com.
I'm not sure why it won't properly upload the file but another option is to simply email it to us at support@sapien.com.
DevinL
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Updater dies!
I was successfully able to upload a zip file with the latest version of FireFox. Would you mind replacing the spaces in your filename with hyphens and see if it will upload with no spaces in the filename?
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Updater dies!
Filename was: updater_Dump_Screenshots.zip
The 3rd try was send via Safari. Same like the 2nd try. No information about success, just an empty form, but the network traffic was ok.
If it doesn't work I'll send it in splitted form via mail.
regards
The 3rd try was send via Safari. Same like the 2nd try. No information about success, just an empty form, but the network traffic was ok.
If it doesn't work I'll send it in splitted form via mail.
regards
Re: Updater dies!
Unfortunately, I'm still unable to see the file on our end. We're looking into why this may be the case but in the meantime could you please send the zip via email?
DevinL
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.