Product, version and build: SPS15Setup_4.2.99_120715_x64.exe
32 or 64 bit version of product: 64
Operating system: Windows 2012 R2
32 or 64 bit OS: 64
Hello
if we try to install RSEE64 2015.exe, we get the error:
PrimalHost.dll failed to register. HRESULT -2147024770
This is probably a known problem: some Visual Studio 2012? 2015? runtimes must be installed.
It would be great if you could add a test to check if the prerequisites are installed, so that potential users don't have to google for such strange errors.
Kind regards,
Tom
RSEE64 2015.exe: Please check for prerequisites
Forum rules
DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Re: RSEE64 2015.exe: Please check for prerequisites
... especially because the 32bit prerequisites are required (und a 64bit OS).
Another solution would be, if you add the right prerequisites to your Redistributables folder.
Kind regards,
Tom
Another solution would be, if you add the right prerequisites to your Redistributables folder.
Kind regards,
Tom
- Alexander Riedel
- Posts: 8478
- Last visit: Tue Mar 26, 2024 8:52 am
- Been upvoted: 37 times
Re: RSEE64 2015.exe: Please check for prerequisites
We did that in the past. Users complained that the download was unnecessarily large, burdened with runtimes that are already present.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.