VersionRecall - Updating Repository

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ssr025
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Joined: Thu Aug 20, 2015 9:59 am

VersionRecall - Updating Repository

Post by ssr025 »

I am new to VersionRecall. I have some files that have been modified and are showing as 'Newer'. I have the service set up to update the repository every 30 minutes. However, the previous versions for these files are not being generated. If I submit to the repository manually then I'm seeing the previous versions. I have modified the login for the service to use an account which has admin access to the server.

I am running VersionRecall version 1.01.120 64-bit.

Steve

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SAPIEN Support Forums
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Joined: Wed Dec 03, 2014 2:26 pm

VersionRecall - Updating Repository

Post by SAPIEN Support Forums »

This is an automated post. A real person will respond soon.

Thank you for posting, ssr025.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
If not, please take a moment to edit your original post or reply to this one.

*** Make sure you do not post any licensing information ***

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Alexander Riedel
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Re: VersionRecall - Updating Repository

Post by Alexander Riedel »

Did you add the folder to the service?
8-20-2015 4-02-21 PM.png
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Alexander Riedel
SAPIEN Technologies, Inc.

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ssr025
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Re: VersionRecall - Updating Repository

Post by ssr025 »

Yes.
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Alexander Riedel
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Re: VersionRecall - Updating Repository

Post by Alexander Riedel »

Ok, please email the .recall file and a screenshot of your service
properties (Logon tab) to support@sapien.com
I will see if I can replicate your setup and we will see what happens.
Alexander Riedel
SAPIEN Technologies, Inc.

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ssr025
Posts: 9
Joined: Thu Aug 20, 2015 9:59 am

Re: VersionRecall - Updating Repository

Post by ssr025 »

Did you want me to post a reply with the 2 files or e-mail them to you separately?

Steve

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ssr025
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Joined: Thu Aug 20, 2015 9:59 am

Re: VersionRecall - Updating Repository

Post by ssr025 »

Never mind. I will e-mail the 2 files to the e-mail address you requested.