Please include all relevant information in your initial report:
- Product, version, build (Please do not use abbreviations, "PS" can mean "PowerShell Studio" as well as "PrimalScript")
- Specify if you are running a 32 or 64 bit version
- Your operating system and if it is 32 or 64 bit.
- If your issue can be seen on the screen, please post a screenshot. We may see details you missed or didn't consider relevant.
- If you have multiple files (crash reports, log entries, sample files, screenshots) please attach them in a zip file. It is much easier to download all the files than wade through an extremely long post.
- Avoid "doesn't work" as a descriptive term. Describe what you expected and what you saw and be as exact as you can be.
- Do not post on someone else's thread. You may think you have the same issue but create a new post nonetheless. Please leave it to us to determine if issues are related.
- Do not email, post and submit a support ticket for the same issue. If you have premium support, create a ticket. If you don't, post here. If you multi-post your issue will just take longer to handle and your answer or help will be delayed.
How to a report problem. Please read before posting.
Forum rules
DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
- Alexander Riedel
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- Last visit: Fri Nov 01, 2024 12:24 pm
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