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RSEE64 2015.exe: Please check for prerequisites

Posted: Mon Feb 01, 2016 5:04 am
by Jehoschua
Product, version and build: SPS15Setup_4.2.99_120715_x64.exe
32 or 64 bit version of product: 64
Operating system: Windows 2012 R2
32 or 64 bit OS: 64

Hello

if we try to install RSEE64 2015.exe, we get the error:
PrimalHost.dll failed to register. HRESULT -2147024770

This is probably a known problem: some Visual Studio 2012? 2015? runtimes must be installed.

It would be great if you could add a test to check if the prerequisites are installed, so that potential users don't have to google for such strange errors.

Kind regards,
Tom

Re: RSEE64 2015.exe: Please check for prerequisites

Posted: Mon Feb 01, 2016 5:12 am
by Jehoschua
... especially because the 32bit prerequisites are required (und a 64bit OS).

Another solution would be, if you add the right prerequisites to your Redistributables folder.

Kind regards,
Tom

Re: RSEE64 2015.exe: Please check for prerequisites

Posted: Mon Feb 01, 2016 9:24 am
by Alexander Riedel
We did that in the past. Users complained that the download was unnecessarily large, burdened with runtimes that are already present.