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RSEE64 2015.exe: Please check for prerequisites

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Jehoschua
Posts: 6
Joined: Fri Jan 29, 2016 6:23 am

RSEE64 2015.exe: Please check for prerequisites

Postby Jehoschua » Mon Feb 01, 2016 6:04 am

Product, version and build: SPS15Setup_4.2.99_120715_x64.exe
32 or 64 bit version of product: 64
Operating system: Windows 2012 R2
32 or 64 bit OS: 64

Hello

if we try to install RSEE64 2015.exe, we get the error:
PrimalHost.dll failed to register. HRESULT -2147024770

This is probably a known problem: some Visual Studio 2012? 2015? runtimes must be installed.

It would be great if you could add a test to check if the prerequisites are installed, so that potential users don't have to google for such strange errors.

Kind regards,
Tom
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Jehoschua
Posts: 6
Joined: Fri Jan 29, 2016 6:23 am

Re: RSEE64 2015.exe: Please check for prerequisites

Postby Jehoschua » Mon Feb 01, 2016 6:12 am

... especially because the 32bit prerequisites are required (und a 64bit OS).

Another solution would be, if you add the right prerequisites to your Redistributables folder.

Kind regards,
Tom
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Alexander Riedel
Posts: 5777
Joined: Tue May 29, 2007 4:43 pm

Re: RSEE64 2015.exe: Please check for prerequisites

Postby Alexander Riedel » Mon Feb 01, 2016 10:24 am

We did that in the past. Users complained that the download was unnecessarily large, burdened with runtimes that are already present.
Alexander Riedel
SAPIEN Technologies, Inc.

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