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iPowerShell Pro crashes on connection

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msandtorv
Posts: 3
Joined: Fri Jan 22, 2016 7:10 am

iPowerShell Pro crashes on connection

Postby msandtorv » Fri Jan 22, 2016 7:27 am

Product, version and build: iPowerShell Pro 5.0.135 (135)
Operating system: iOS 9.2.1

First of all, bought the app through Apple VPP using AirWatch MDM and your Product Registration doesn't seem to recognize my licence code.

The real problem is however that the connection to PSWA immediately closes right after launch (under servers), even though auto login is disabled. Would be nice with an error message or possibility to enable logging, maybe I'm just doing it wrong?
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Ferdinand Rios
Posts: 358
Joined: Tue Nov 14, 2006 2:56 am

Re: iPowerShell Pro crashes on connection

Postby Ferdinand Rios » Fri Jan 22, 2016 9:28 am

Our product has never been tested for distribution through the Apple VPP or with Airwatch MDM. We have no built in facility to manage any kind of license code.

PSWA is not known for its great error reporting so this will be a bit difficult to diagnose whether the problem is on the PSWA side or the iPowerShell Pro side.

1) Is the server you are connecting to internal or are you connecting over the internet?
2) Is the serving using a trusted certificate or a self generated certificate?
3) please describe exactly what is happening when you say "PSWA closes immediately."

Thank you
F.G. Rios
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Ferdinand Rios
Posts: 358
Joined: Tue Nov 14, 2006 2:56 am

Re: iPowerShell Pro crashes on connection

Postby Ferdinand Rios » Fri Jan 22, 2016 10:08 am

I have been doing some debugging here and what seems to be the problem is Apple's support of App Transport Security. This is a high security connection to any web resource. All web resources MUST connect via HTTPS and support TLS 1.2 and forward secrecy in order for the connection to be made.

While our servers here have all been upgraded to support these specs, we recognize that not everyone has done this. The code allows us to make specific exceptions during compilation, which does not help you since we can't know a priori what any user's servers will be. It seems that the only solution will be for us to turn App Transport Security off for the app in its entirety.

We will make this change and push a new version to the Apple App Store. That version should be labeled 5.0.136.

We apologize for this inconvenience.
F.G. Rios
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msandtorv
Posts: 3
Joined: Fri Jan 22, 2016 7:10 am

Re: iPowerShell Pro crashes on connection

Postby msandtorv » Mon Jan 25, 2016 1:43 am

OK, thanks. I will await the new version.
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msandtorv
Posts: 3
Joined: Fri Jan 22, 2016 7:10 am

Re: iPowerShell Pro crashes on connection

Postby msandtorv » Thu Jan 28, 2016 5:59 am

Works like a charm now :) Thanks!
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Ferdinand Rios
Posts: 358
Joined: Tue Nov 14, 2006 2:56 am

Re: iPowerShell Pro crashes on connection

Postby Ferdinand Rios » Thu Jan 28, 2016 9:28 am

Glad its working for you!
F.G. Rios

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