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VersionRecall - Updating Repository

Posted: Thu Aug 20, 2015 3:25 pm
by ssr025
I am new to VersionRecall. I have some files that have been modified and are showing as 'Newer'. I have the service set up to update the repository every 30 minutes. However, the previous versions for these files are not being generated. If I submit to the repository manually then I'm seeing the previous versions. I have modified the login for the service to use an account which has admin access to the server.

I am running VersionRecall version 1.01.120 64-bit.

Steve

VersionRecall - Updating Repository

Posted: Thu Aug 20, 2015 3:25 pm
by SAPIEN Support Forums
This is an automated post. A real person will respond soon.

Thank you for posting, ssr025.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: PrimalScript 2014, Version & Build: 7.0.46. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
If not, please take a moment to edit your original post or reply to this one.

*** Make sure you do not post any licensing information ***

Re: VersionRecall - Updating Repository

Posted: Thu Aug 20, 2015 4:03 pm
by Alexander Riedel
Did you add the folder to the service?
8-20-2015 4-02-21 PM.png
8-20-2015 4-02-21 PM.png (31.45 KiB) Viewed 4141 times

Re: VersionRecall - Updating Repository

Posted: Thu Aug 20, 2015 8:51 pm
by ssr025
Yes.

Re: VersionRecall - Updating Repository

Posted: Fri Aug 21, 2015 2:08 am
by Alexander Riedel
Ok, please email the .recall file and a screenshot of your service
properties (Logon tab) to support@sapien.com
I will see if I can replicate your setup and we will see what happens.

Re: VersionRecall - Updating Repository

Posted: Fri Aug 21, 2015 8:21 am
by ssr025
Did you want me to post a reply with the 2 files or e-mail them to you separately?

Steve

Re: VersionRecall - Updating Repository

Posted: Fri Aug 21, 2015 8:23 am
by ssr025
Never mind. I will e-mail the 2 files to the e-mail address you requested.