Cannot read registry

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    louyovin
    Posts: 9
    Last visit: Tue Apr 21, 2020 5:06 pm

    Cannot read registry

    Post by louyovin »

    Thinking about upgrading studio 2012 to studio 2014. Installed trial in a virtual machine. When I plug in the key I downloaded, I get an error dialog with "cannot read registry". I used run as administrator when I launched, still no joy. I am running W 8.1 (yuck). What keys is it trying to read? I will check permissions. That info might be nice in the error message :roll: .

    Lou
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    davidc
    Posts: 5913
    Last visit: Mon Jul 08, 2019 8:55 am
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    Re: Cannot read registry

    Post by davidc »

    What version number of PowerShell Studio 2014 do you have installed on the VM?

    David
    David
    SAPIEN Technologies, Inc.
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    louyovin
    Posts: 9
    Last visit: Tue Apr 21, 2020 5:06 pm

    Re: Cannot read registry

    Post by louyovin »

    >>What version number of PowerShell Studio 2014 do you have installed on the VM?

    SPS14Setup_4.1.48_031814_x64.exe
    splash screen says 4.1.48. Can't get past the welcome dialog.

    Lou
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    davidc
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    Re: Cannot read registry

    Post by davidc »

    Do you only get the error when you try to enter the key or when the Welcome Dialog appears?

    David
    David
    SAPIEN Technologies, Inc.
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    louyovin
    Posts: 9
    Last visit: Tue Apr 21, 2020 5:06 pm

    Re: Cannot read registry

    Post by louyovin »

    OK, the dummy went back to make sure he did it right and the key had spanned 2 lines in my email and I originally left off the "14-SPS-" part of the key. When I did it right, it worked.
    Now, I had also run regedit and given Application packages full control in HKLM and HKCU. So, the real error was a short circuit between the headphones, but I am not sure about the "cannot read registry error" message. If I get some time, I will put it in another VM.
    Apologies for wasting your time.

    Lou
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    davidc
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    Re: Cannot read registry

    Post by davidc »

    We found the problem with the incorrect error message. So it wasn't a waste of time :)

    David
    David
    SAPIEN Technologies, Inc.
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    louyovin
    Posts: 9
    Last visit: Tue Apr 21, 2020 5:06 pm

    Re: Cannot read registry

    Post by louyovin »

    I knew that, I was just testing it for you. :oops:

    More testing to do.

    Lou
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