Multi-user subscription - Secondary user unable to post to support forum

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brinkcm
Posts: 25
Last visit: Mon Mar 09, 2020 6:18 am

Multi-user subscription - Secondary user unable to post to support forum

Post by brinkcm »

The account I'm posting from is not the account the product is registered to, but I used the primary account to grant this one access to the software. How can I get posting access?

Thanks
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J A Reif
Posts: 241
Last visit: Fri Mar 22, 2024 8:12 am
Answers: 1
Has voted: 1 time
Been upvoted: 1 time

Re: Multi-user subscription - Secondary user unable to post to support forum

Post by J A Reif »

Hello,

I have promoted this username (brinkcm) to a customer in the forums. If you log out and back in, you should be able to access the product support forum.

Thank you!
June Alane Reif
SAPIEN Technologies, Inc.
User avatar
brinkcm
Posts: 25
Last visit: Mon Mar 09, 2020 6:18 am

Re: Multi-user subscription - Secondary user unable to post to support forum

Post by brinkcm »

Didn't even need to log out to see the New Topic button. Thank you! 8-)
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