Page 1 of 1

Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Posted: Fri Nov 27, 2015 5:42 am
by mfoxxofm
I installed Powershell Studio 2015 4.2.95 and activated it using an offline key. Today I installed 4.2.98, because a bug has been fixed there which I ran into.

Now when I start it, a dialog pops up telling me get a dialog telling me:

"We are sorry. We could not reach our activation server. Please verify your internet connection" (See Screenshot)

That's it, I cannot get into the program at all or reactivate or what not, I'm totally stuck. I tried to reinstall, reboot, deleting folders, but nothing works. At least it should show me the activation screen instead of not letting me in anymore. What else can I delete to reset the activation from outside?

Re: Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Posted: Fri Nov 27, 2015 4:38 pm
by Alexander Riedel
I am sorry that this locked you out somehow. I will investigate and get back to you as soon as I can.

Re: Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Posted: Mon Nov 30, 2015 10:56 am
by davidc
We emailed you a deactivation tool that will allow you to remove the license. Please be sure to take a screenshot of the tool and email it to us before deactivating. This will helpfully help us determine what caused the problem.

David