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Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

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mfoxxofm
Posts: 1
Joined: Sun Mar 03, 2013 12:43 pm

Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Postby mfoxxofm » Fri Nov 27, 2015 5:42 am

I installed Powershell Studio 2015 4.2.95 and activated it using an offline key. Today I installed 4.2.98, because a bug has been fixed there which I ran into.

Now when I start it, a dialog pops up telling me get a dialog telling me:

"We are sorry. We could not reach our activation server. Please verify your internet connection" (See Screenshot)

That's it, I cannot get into the program at all or reactivate or what not, I'm totally stuck. I tried to reinstall, reboot, deleting folders, but nothing works. At least it should show me the activation screen instead of not letting me in anymore. What else can I delete to reset the activation from outside?
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Alexander Riedel
Posts: 5777
Joined: Tue May 29, 2007 4:43 pm

Re: Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Postby Alexander Riedel » Fri Nov 27, 2015 4:38 pm

I am sorry that this locked you out somehow. I will investigate and get back to you as soon as I can.
Alexander Riedel
SAPIEN Technologies, Inc.
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davidc
Posts: 4354
Joined: Thu Aug 18, 2011 4:56 am

Re: Offline activated Powershell Studio asks for Activation Server after updating to 4.2.98

Postby davidc » Mon Nov 30, 2015 10:56 am

We emailed you a deactivation tool that will allow you to remove the license. Please be sure to take a screenshot of the tool and email it to us before deactivating. This will helpfully help us determine what caused the problem.

David
David
SAPIEN Technologies, Inc.

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