Productivity Pack License Issue

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    animatco
    Posts: 2
    Last visit: Wed Nov 03, 2021 10:13 am

    Productivity Pack License Issue

    Post by animatco »

    Good Day,

    when I place the license key provided in my receipt for the Productivity Pack applications into an application (PrimalPad x64). I received the following error message "Offline keys blocked". I have confirmed that the key is the same within the My Account and the receipt. Please provide a solution.

    Thank you
    Steve
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    Alexander Riedel
    Posts: 8488
    Last visit: Mon Apr 15, 2024 3:28 pm
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    Re: Productivity Pack License Issue

    Post by Alexander Riedel »

    Please contact support@sapien.com with your subscription details.
    Alexander Riedel
    SAPIEN Technologies, Inc.
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    animatco
    Posts: 2
    Last visit: Wed Nov 03, 2021 10:13 am

    Re: Productivity Pack License Issue

    Post by animatco »

    I have just done so. Thank you.
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