Question on Upgrade and Subscription

[Bosparan]

Hi Sapien Team,

got a question on Product Upgrades and subscription Periods:

I've got a PowershellStudio Subscription that will expire in the not-too-distant future. I could of course simply renew my subscription and be done with it (your FAQ covers all questions I might have on that point).
However, if instead I buy an upgrade to the Software Suite, what happens to my subscription? Let's assume my current PSS subscription expires on April 1st and I buy SSS on March 1st ...
- Will it be overwritten by a new subscription from The Software Suite? That is, will it result in one subscription which will expire on March 1st, 2016.
- Will it be upgraded to a full Suite subscription and renewed on Date? That is, will it result in one subscription which will expire on April 1st, 2016.
- Will it be maintained as separate subscriptions? Where PSS Expires on April 1st, 2016 and those of all other applications expire on March 1st?

Cheers,
Bosparan

[J A Reif]

Hello Bosparan,

If you choose to upgrade your PowerShell Studio subscription to a Software Suite subscription on March 1, your subscription number will stay the same, but give you access to all the software included in the suite. The expiration date would be updated to the first of the month FOLLOWING your purchase date. So, in this case that would be April 1, 2016.

In short, your current subscription will be completely updated withe the new products and expiration date.

I hope that answers your questions!

[Bosparan]

Hello Junereif,

Edit2:
*should spend more time reading properly when tired*
Thanks, this absolutely answers my question

Cheers,
Bosparan

[J A Reif]

You got it with your edit. Say you have a PowerShell Studio subscription that expires on 11/1/2015.... but you find you need to upgrade to the Suite in April 2015. The upgrade price covers the additional software AND extends the expiration to 5/1/2016.