YSOD:
Server Error in '/' Application.
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Runtime Error
Unable to access store
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Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Re: Unable to access store
Our server is experiencing some latency issues this morning. We apologize for the inconvenience and ask that you please try again. If you continue to have trouble accessing the store, please include the following in your reply:
1. What Operating System and version are you using (e.g. Windows 8)
2. What browser and version? (e.g. IE 10)
3. What action caused the error to occur? (e.g. Clicked 'Add to Cart' button)
4. On what page/URL did the error occur? (e.g. PrimalScript page, https://store.sapien.com/p-206-primalscript-2012.aspx)
Thank you for alerting us to this issue.
1. What Operating System and version are you using (e.g. Windows 8)
2. What browser and version? (e.g. IE 10)
3. What action caused the error to occur? (e.g. Clicked 'Add to Cart' button)
4. On what page/URL did the error occur? (e.g. PrimalScript page, https://store.sapien.com/p-206-primalscript-2012.aspx)
Thank you for alerting us to this issue.
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Unable to access store
Looks like the issue is related to IE 10. The link works in Chrome.
Thanks
Thanks
Re: Unable to access store
There is, indeed, an issue with IE 10. We are working to install Microsoft's hotfix for this. In the meantime, we recommend using Chrome or Firefox for the store. We will post here again once the issue has been corrected.
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.