Cannot register training material product license.

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DSCI Corporation
Posts: 3
Last visit: Wed Aug 06, 2014 5:27 am

Cannot register training material product license.

Post by DSCI Corporation »

The system does not recognize the license key I am providing. The software was just purchased; is there a registration time period I have to wait?
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davidc
Posts: 5913
Last visit: Mon Jul 08, 2019 8:55 am
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Cannot register training material product license.

Post by davidc »

What software are you referring to? Just in case, make sure you don't have any trailing whitespaces when pasting a license key.

If you continue to have license issues, I recommend contacting sales for further assistance.

David
David
SAPIEN Technologies, Inc.
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DSCI Corporation
Posts: 3
Last visit: Wed Aug 06, 2014 5:27 am

Cannot register training material product license.

Post by DSCI Corporation »

Why is there no phone support for Sapien? This method seems very inefficient. When a customer has an issue, it should be resolved promptly - especially licensing issues. A paying customer should not have to wait for support on a product that cannot be used but was just purchased.
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DSCI Corporation
Posts: 3
Last visit: Wed Aug 06, 2014 5:27 am

Cannot register training material product license.

Post by DSCI Corporation »

Powershell and VBScripting training. Do we add the entire "*****LICENSE KEYS BEGIN***** xxxxxx *LICENSE KEYS END*****" I have tried with and without, in addition to removing trailing white spaces - not resolve.
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Alexander Riedel
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Last visit: Mon Mar 18, 2024 2:59 pm
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Cannot register training material product license.

Post by Alexander Riedel »

Our phone numbers are listed here: http://www.sapien.com/company/contact
Feel free to call at any time within our business hours ( 9:00 am - 5:00 pm PST)
Alexander Riedel
SAPIEN Technologies, Inc.
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