cannot activate productivity pack

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eSolutions Desktop Unit
Posts: 1
Joined: Wed Nov 29, 2017 10:49 pm

cannot activate productivity pack

Post by eSolutions Desktop Unit »

I'd never tried the Productivity Pack before, so went to the My Products page and downloaded them.
Installed 64bit versions on Windows 10 v1809 x64
Tried to activate with supplied 20-PPK... key but get "Your subscription could not be verified online. Please check you entered the number correctly"
Tried PowerRegEx, Powershell Help, and PrimalPad. Same result for each. Double checked pasted key matched website.

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Alexander Riedel
Posts: 7600
Joined: Tue May 29, 2007 4:43 pm
Answers: 2
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Re: cannot activate productivity pack

Post by Alexander Riedel »

I am sorry for the confusion. The PPK was discontinued in 2018. I am not sure why it would show up on your account page or generate a 2020 key for you.
I'll be talking to the web folks....
Alexander Riedel
SAPIEN Technologies, Inc.