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Supported version od PrimalScript and Powershell Studio
Posted: Wed Jul 31, 2019 6:40 am
I need to know what versions of PrimalScript and Powershell Studio, other than the one you currently sell, are supported. Per company SOP we only allow supported versions of software to be installed on our network. Thank you in advance.
Re: Supported version od PrimalScript and Powershell Studio
Posted: Wed Jul 31, 2019 7:02 am
Depends on what level of support.
Updates and security patches: Current version only
Help, assistance with installation and configuration: Usually 2 years back
OS Compatibility assistance: usually 2 years back
Retrieval of software installers, licensing information: 5 years (in most cases much longer)