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Sapien tools think my physical machine is a virtual machine

Posted: Mon Aug 06, 2018 11:06 am
by GU-Brett
I just started PowerShell Studio 2018, and it tells me that I am "attempting to launch a trial version on a virtual machine." I have been using PSS on this computer for many years, and this has never been an issue before. Problem also occurs with PrimalScript 2018.

I have reset my activations, but that did not resolve the issues.

Re: Sapien tools think my physical machine is a virtual machine

Posted: Mon Aug 06, 2018 11:27 am
by davidc
This message only applied to trials. If you active the software and it will function normally.

Re: Sapien tools think my physical machine is a virtual machine

Posted: Mon Aug 06, 2018 11:29 am
by davidc
Out of curiosity, what OS / hardware are you using? Is this a Microsoft Surface?

Re: Sapien tools think my physical machine is a virtual machine

Posted: Mon Aug 06, 2018 11:34 am
by GU-Brett
Windows 10. Lenovo P300.

Activating the software worked, but I am still puzzled as to why it thought I was using a virtual machine. I did have VMware Workstation running, but that has never been an issue before.

Re: Sapien tools think my physical machine is a virtual machine

Posted: Mon Aug 06, 2018 1:00 pm
by davidc
False positives have occurred before, particularly on certain Microsoft Surfaces. I will let the dev team know, but the false detection has no effect on the software.