Sapien tools think my physical machine is a virtual machine

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GU-Brett
Posts: 6
Joined: Fri May 11, 2012 9:42 am

Sapien tools think my physical machine is a virtual machine

Post by GU-Brett » Mon Aug 06, 2018 11:06 am

I just started PowerShell Studio 2018, and it tells me that I am "attempting to launch a trial version on a virtual machine." I have been using PSS on this computer for many years, and this has never been an issue before. Problem also occurs with PrimalScript 2018.

I have reset my activations, but that did not resolve the issues.

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

Re: Sapien tools think my physical machine is a virtual machine

Post by davidc » Mon Aug 06, 2018 11:27 am

This message only applied to trials. If you active the software and it will function normally.
David
SAPIEN Technologies, Inc.

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

Re: Sapien tools think my physical machine is a virtual machine

Post by davidc » Mon Aug 06, 2018 11:29 am

Out of curiosity, what OS / hardware are you using? Is this a Microsoft Surface?
David
SAPIEN Technologies, Inc.

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GU-Brett
Posts: 6
Joined: Fri May 11, 2012 9:42 am

Re: Sapien tools think my physical machine is a virtual machine

Post by GU-Brett » Mon Aug 06, 2018 11:34 am

Windows 10. Lenovo P300.

Activating the software worked, but I am still puzzled as to why it thought I was using a virtual machine. I did have VMware Workstation running, but that has never been an issue before.

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davidc
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Joined: Thu Aug 18, 2011 4:56 am

Re: Sapien tools think my physical machine is a virtual machine

Post by davidc » Mon Aug 06, 2018 1:00 pm

False positives have occurred before, particularly on certain Microsoft Surfaces. I will let the dev team know, but the false detection has no effect on the software.
David
SAPIEN Technologies, Inc.