Activation reset

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Emerson Process Management
Posts: 1
Joined: Thu Mar 01, 2018 3:49 am

Activation reset

Post by Emerson Process Management » Tue Jul 31, 2018 2:04 am

Hi team,

We have a license that wasn't deactivated before decomissioning a device - can we reset that activation to 0 to start over on a new device?

Thanks in advance,

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davidc
Posts: 5400
Joined: Thu Aug 18, 2011 4:56 am

Re: Activation reset

Post by davidc » Tue Jul 31, 2018 7:46 am

If you activated using the 2018 version of the product, you can free up the activation in your Registered Products Page:

https://www.sapien.com/account/products

Just click on the Activation Details button, and then click on the Reset link located next to desired activation.

Refer to the following article more details and screenshots:

https://www.sapien.com/blog/2018/03/19/ ... et-policy/
David
SAPIEN Technologies, Inc.