Offline keys are no longer supported(?)
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Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
- RichardJordan3
- Posts: 7
- Last visit: Sun Mar 17, 2024 11:55 am
Offline keys are no longer supported(?)
I am reinstalling Studio 2018 and am attempting to enter my offline registration code. This is how I have activated all previous installations. It is now telling me that offline keys are no longer supported. Our proxy server has never allowed my to perform an online activation and the company does not allow users to take desktop PCs off-campus. Is there a way around this?
- Alexander Riedel
- Posts: 8488
- Last visit: Tue Apr 16, 2024 8:42 am
- Been upvoted: 37 times
Re: Offline keys are no longer supported(?)
Yes, this is correct. You will need a license file. I am sure you saw the new browse button (...) on the dialog.
There will be a mechanism on your account page to generate one, its just that the web developers haven't quite activated that yet.
If you need a license file NOW, please email the license number to support@sapien.com and we can email you one.
Our apologies for the inconvenience.
There will be a mechanism on your account page to generate one, its just that the web developers haven't quite activated that yet.
If you need a license file NOW, please email the license number to support@sapien.com and we can email you one.
Our apologies for the inconvenience.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- RichardJordan3
- Posts: 7
- Last visit: Sun Mar 17, 2024 11:55 am
Re: Offline keys are no longer supported(?)
It seems to be working for the download of a license file this afternoon. Thanks for the response!