Your subscription will expire in 10 day(s).
Posted: Thu Jun 21, 2018 10:39 am
When I open PowerShell Studio 2018, there's a green notification bar at the top with the above subject text and a 'Renew' button.
Following the renew button takes me to a page that wants me to renew, but our licenses were already renewed ( I have the packing slip from 6/9/18 ) and the SAPIEN site shows my license is good through 6/2019.
When I click the license button in the upper right, I get the License Information dialog, but the fields are locked (can't put in ID/pwd) and 'Activate' is disabled. The 'Renew Now' button takes me to the same place as the button from the green notification bar.
How do I get my installation to see that its subscription has been renewed?
NOTE: I generally run PSS as a privileged account that doesn't have internet access. When updates are detected, I close, run it as my standard account, upgrade, then come back to my privileged account. I tried that, but it doesn't work for this license issue.
Following the renew button takes me to a page that wants me to renew, but our licenses were already renewed ( I have the packing slip from 6/9/18 ) and the SAPIEN site shows my license is good through 6/2019.
When I click the license button in the upper right, I get the License Information dialog, but the fields are locked (can't put in ID/pwd) and 'Activate' is disabled. The 'Renew Now' button takes me to the same place as the button from the green notification bar.
How do I get my installation to see that its subscription has been renewed?
NOTE: I generally run PSS as a privileged account that doesn't have internet access. When updates are detected, I close, run it as my standard account, upgrade, then come back to my privileged account. I tried that, but it doesn't work for this license issue.