Hello
PowerShell Studio (was 2017) updater suggested the 2018 version, so I figured that I had license for that upgrade since it's been available before my subscription ended 2018-03-01.
But after installing I get this:
---------------------------
PowerShell Studio 2018
---------------------------
Oops! This build is not covered by your subscription. To download the build(s) covered by your subscription, visit your account page (www.sapien.com/account/products). Please contact us at sales@sapien.com if you need further assistance.
---------------------------
OK
---------------------------
On the https://www.sapien.com/account/products/ page I have the 2018 version listed as registered with the same subscription number as before.
Shouldn't I be allowed to use PowerShell Studio 2018?
Thanks
Best regards
Michael
PowerShell Studio 2018 upgrade
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
- Alexander Riedel
- Posts: 8478
- Last visit: Tue Mar 26, 2024 8:52 am
- Been upvoted: 37 times
Re: PowerShell Studio 2018 upgrade
Unfortunately you do not mention which build you installed.
Your subscription covers Version 5.5.149, as shown on your SAPIEN accounts page.
If you downloaded and installed Version 5.5.150, that is past the expiration of your subscription.
Your subscription covers Version 5.5.149, as shown on your SAPIEN accounts page.
If you downloaded and installed Version 5.5.150, that is past the expiration of your subscription.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PowerShell Studio 2018 upgrade
I see. I was not aware of that. I didn't select version. I just used your updater and selected download and install.
Now I have to uninstall before I can install v5.5.149.
Anyway thanks. I now have an activated copy of PowerShell Studio 2018 v5.5.149
Now I have to uninstall before I can install v5.5.149.
Anyway thanks. I now have an activated copy of PowerShell Studio 2018 v5.5.149
Re: PowerShell Studio 2018 upgrade
By the way; the updater still offers the 5.5.150 version. If I install it, then the application will stop working.
Under license status it says 'Expired subscription', but that didn't make me think that it was a version that I didn't have a license for.
I don't recall previous versions of the updater offered versions that I wasn't licensed for. I previous used PowerShell Studio 2012. But maybe I'm wrong.
Anyway it would be great if users were warned when they are not licensed for the offered version. Or only offer the newest licensed version available.
Under license status it says 'Expired subscription', but that didn't make me think that it was a version that I didn't have a license for.
I don't recall previous versions of the updater offered versions that I wasn't licensed for. I previous used PowerShell Studio 2012. But maybe I'm wrong.
Anyway it would be great if users were warned when they are not licensed for the offered version. Or only offer the newest licensed version available.