WebSite is not listing Primal XML as a registered product

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dasmokedog
Posts: 4
Meble kuchenne na zamówienie - na wymiar - Wrocław
Joined: Tue Mar 18, 2014 11:42 pm

WebSite is not listing Primal XML as a registered product

Post by dasmokedog »

Morning, I have been a registered user of SAPIEN Software Suite since version 2014. Today I have been updating each product from 2017 to the new 2018 versions, but I just noticed that Primal XML is not listed under my account any longer. Please tell me this product has not gone the way of ChangeVue and how I can get it back in to my account.

Thanks,

-jc

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Alexander Riedel
Posts: 7376
Joined: Tue May 29, 2007 4:43 pm

Re: WebSite is not listing Primal XML as a registered product

Post by Alexander Riedel »

Our apologies. Most likely just a hiccup in the year changeover. I'll have someone look into it as soon as possible. In the meantime you can just download PrimalXML from its product page. https://www.sapien.com/software/primalxml
If you have any trouble with it, please let us know.
Alexander Riedel
SAPIEN Technologies, Inc.

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dasmokedog
Posts: 4
Joined: Tue Mar 18, 2014 11:42 pm

Re: WebSite is not listing Primal XML as a registered product

Post by dasmokedog »

Thanks Alexander, I also just noticed if I run the Sapien Updater it pulls down the new package. Phew was getting a lil nervous as that is my 2nd most used program from the Suite. :D