I bought PowerShell Studio Yesterday But license was not yet delivered

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e27856
Posts: 5
Joined: Sat Jul 15, 2017 1:04 am

I bought PowerShell Studio Yesterday But license was not yet delivered

Post by e27856 » Tue Jul 25, 2017 6:49 am

Hi Customer Service

I bought Powershell Studio 2017 yesterday around 36 hours past now.
I received an email order number and customer number and it was mentioned that i will receive a separate mail on the license key details but i havent received it yet .

Do you have a timeline when will be the license key will be delivered to me?
I bought it for my company usage and paid by Paypal which was confirmed on my paypal transaction
Can someone private message me on what will be my next steps .

This is very urgent as i need my codes to be deployed in production

Thanks in Advance

mail:edgar802003@yahoo.com

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Alexander Riedel
Posts: 6362
Joined: Tue May 29, 2007 4:43 pm

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by Alexander Riedel » Tue Jul 25, 2017 8:34 am

Our apologies, the email connection for the store failed over the weekend and we are trying to catch up. You should get your license soon.
Alexander Riedel
SAPIEN Technologies, Inc.

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J. Reif
Posts: 142
Joined: Mon Jan 14, 2013 10:43 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by J. Reif » Tue Jul 25, 2017 8:59 am

Edgar - your subscription number was emailed to you yesterday (Monday) morning. It would have come from the email address juner AT sapien.com. If you did not receive it, please email us at sales@sapien.com.
June Alane Reif
SAPIEN Technologies, Inc.

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e27856
Posts: 5
Joined: Sat Jul 15, 2017 1:04 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by e27856 » Wed Jul 26, 2017 6:45 am

Hi June Thanks for the response, i did not received the license key
I received only the customer id and order number , i was waiting till now on the license key
my company email address I registered and bought was edgar.ferrer@amadeus.com , i was looking on my junk and postini filter email but no nothing was their as well . Can you please resend on my company email address? I need it asap to launch our product

Thanks in Advance

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J. Reif
Posts: 142
Joined: Mon Jan 14, 2013 10:43 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by J. Reif » Wed Jul 26, 2017 8:35 am

Hello Edgar,

I just sent the information to your company email address from juner AT sapien.com. If you still do not receive it, please call us at 1-707-252-8700.
June Alane Reif
SAPIEN Technologies, Inc.

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J. Reif
Posts: 142
Joined: Mon Jan 14, 2013 10:43 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by J. Reif » Wed Jul 26, 2017 3:12 pm

Edward -

I registered your subscription to your account for you. If you do not receive the email, you need only log in to your SAPIEN account for your work email (username edgarmoreno27856) to retrieve it.
June Alane Reif
SAPIEN Technologies, Inc.

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e27856
Posts: 5
Joined: Sat Jul 15, 2017 1:04 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by e27856 » Wed Jul 26, 2017 4:55 pm

Hi Edward

Let me check today once i get in the office.


Thank You Very Much for the response

Best Regards

Edgar Moreno

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J. Reif
Posts: 142
Joined: Mon Jan 14, 2013 10:43 am

Re: I bought PowerShell Studio Yesterday But license was not yet delivered

Post by J. Reif » Thu Jul 27, 2017 1:22 pm

Hi Edward. Were you able to retrieve your subscription number?
June Alane Reif
SAPIEN Technologies, Inc.