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Forum username

Posted: Fri Jul 14, 2017 4:47 am
by FlightUK
Hi guys,

I am trying to change my forum username from my company's email address to something else, but I just get errors whenever I try to update account info.

It either tells me that the email address I've selected is already in use (no duh) or that I have to enter an email address if I leave it blank. It also sometimes just does nothing when I click update, and/or gives me an error, something along the lines of "unable to process request".


Re: Forum username

Posted: Fri Jul 14, 2017 8:35 am
by J. Reif
Hi Miles,

Your account has been re-synched with the forum with your new username. Our team will have a look at the account information pages to see what is going wrong. Thanks for letting us know!

Re: Forum username

Posted: Mon Jul 17, 2017 7:55 am
by FlightUK
Good afternoon,

Many thanks for the reply, I contacted your support team through email who promptly resolved the issue for me.

Kind regards,