Hi guys,
I am trying to change my forum username from my company's email address to something else, but I just get errors whenever I try to update account info.
It either tells me that the email address I've selected is already in use (no duh) or that I have to enter an email address if I leave it blank. It also sometimes just does nothing when I click update, and/or gives me an error, something along the lines of "unable to process request".
Cheers,
Miles
Forum username
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Re: Forum username
Hi Miles,
Your account has been re-synched with the forum with your new username. Our team will have a look at the account information pages to see what is going wrong. Thanks for letting us know!
Your account has been re-synched with the forum with your new username. Our team will have a look at the account information pages to see what is going wrong. Thanks for letting us know!
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Forum username
Good afternoon,
Many thanks for the reply, I contacted your support team through email who promptly resolved the issue for me.
Kind regards,
Miles
Many thanks for the reply, I contacted your support team through email who promptly resolved the issue for me.
Kind regards,
Miles