Never used and now expired :(

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Nighty
Posts: 1
Joined: Mon Mar 06, 2017 9:56 am

Never used and now expired :(

Post by Nighty » Mon Mar 06, 2017 10:14 am

Hello support.
I ordered your "Powershell Studio 2015 SR" in 6/2/2015, but it takes to long for our purchase department to order it and pay it so we start our new internal tool with Visual Studio and C# and not with PS. Month later I got the key from the purchase form our department (it was send too a wrong person inside our company) and I put it into my shelf, if I ever need it later.
But I forgot to download it or register it in 2016. Looks like that day is now, because I should support a other tool written in PS.

Today I try to register, but look like it is "expired" now :( --> Is there a way to activate and download the 2015 version ?
I not want to update or purchase again, if I not know the tool a little bit more and work awhile with it.

Can you help me please?

Best regards
Ralf

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DevinL
Site Admin
Posts: 1098
Joined: Mon Aug 17, 2015 2:25 pm

Re: Never used and now expired :(

Post by DevinL » Mon Mar 06, 2017 10:22 am

If you still have the key, you should be able to assign it to your account and download the product.

Try going to https://www.sapien.com/account/products and pasting your subscription number in the box to the right:
Enter_Subscription.png
Enter_Subscription.png (16.6 KiB) Viewed 917 times
If this doesn't work, please let me know and I'll look into this further.
DevinL
SAPIEN Technologies, Inc.

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DevinL
Site Admin
Posts: 1098
Joined: Mon Aug 17, 2015 2:25 pm

Re: Never used and now expired :(

Post by DevinL » Mon Mar 06, 2017 10:25 am

My apologies, I seem to have misunderstood your problem.

Please email your subscription number to support@sapien.com and we'll look into this.
DevinL
SAPIEN Technologies, Inc.