Hi
Im getting a subscription has expired! warning however we renewed until 31.12.2019. How do we update the portal and software to reflect this ?
Regards
Subscription has Expired
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Re: Subscription has Expired
Which product and build is this?
Sometimes the software is not in sync with server after renewing. It usually synchronizes when you update the software, but you can press the X button on the notification to ignore it. It will not affect the use of the product.
Sometimes the software is not in sync with server after renewing. It usually synchronizes when you update the software, but you can press the X button on the notification to ignore it. It will not affect the use of the product.
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- sapiensales
- Site Admin
- Posts: 132
- Last visit: Thu Apr 11, 2024 6:18 am
- Been upvoted: 1 time
Re: Subscription has Expired
Hi Sambino. We found the issue associated with your license that was prompting the expired warning. It has been fixed, and you should no longer see this. If for any reason this message does persist, please e-mail us directly to sales@sapien.com so we can get you taken care of. Thank you!