SAPIEN Forums

Posted: **Tue Apr 24, 2018 11:31 am**

Info

Product, version and build:
5.5.150_030718
64 bit Powershell Studio 2018

Operating system:
Windows 2016 Server (LTSC) running in a Hyper-V environment on a Windows 2016 DataCenter OS

After installing the application and attempting to use the Serial Number I requested for the virtual machine I get the following error as shown

: Untitled.png (4.15 KiB) Viewed 4473 times

in the attachment.

As the machine *is* a virtual machine (Hyper-V) this is confusing...

Cheers
Phil

Posted: **Tue Apr 24, 2018 11:53 am**

Are you prompted for a Virtual Machine key? Can you provide a screenshot of the trial dialog you see?

Posted: **Tue Apr 24, 2018 12:10 pm**

Hi Alexander,
no I am not prompted for a Virtual Machine Key, it is the normal registration dialouge box.
It's as if the virtual machine is not recognised as one...

[Removed by moderator]

Cheers
Phil

Posted: **Tue Apr 24, 2018 1:07 pm**

Well, lucky you

Then you do not need to enter a trial key. Just hit continue.

Posted: **Tue Apr 24, 2018 1:36 pm**

Lucky me... not really... if I need to do any GUI work...
Cheers
Phil

Posted: **Tue Apr 24, 2018 2:46 pm**

I am afraid I do not understand. The trial is not working?

Posted: **Wed Apr 25, 2018 5:07 am**

Yes,
but it stated that I can only have a mximum of 5 controls on a UI...
Nevermind, I'm only "palying" in my Lab SCCM environment so it is not that much of a problem...

Cheers
Phil

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Re: Installing on Hyper-V Machine, Invalid Serial Number

Re: Installing on Hyper-V Machine, Invalid Serial Number