Display truncates field labels

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imdwalrus
Posts: 8
Joined: Sat Feb 04, 2012 5:11 am

Display truncates field labels

Post by imdwalrus » Fri Oct 09, 2015 9:29 am

I'm running a trial version of HelpWriter version 1.0.15 on Windows 8.1. My monitor is configured for HDMI with resolution at 1900 x 1200. Many of the HelpWriter field labels are displaying incompletely. An example screen capture is attached. What do I need to do to correct this?
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HelpWriterDisplayError.png
HelpWriterDisplayError.png (10.59 KiB) Viewed 2518 times

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SAPIEN Support Forums
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Joined: Wed Dec 03, 2014 2:26 pm

Display truncates field labels

Post by SAPIEN Support Forums » Fri Oct 09, 2015 9:29 am

This is an automated post. A real person will respond soon.

Thank you for posting, imdwalrus.

Did you remember to include the following?
  • 1. Product, version and build (e.g. Product: PowerShell Help Writer 2015, Version & Build: 1.0.9. Version and build information can be found in the product's About box accessed by clicking the blue icon with the 'i' in the upper right hand corner of the ribbon.)
    2. Specify if you are running a 32 or 64 bit version
    3. Specify your operating system and if it is 32 or 64 bit.
    4. Attach a screenshot if your issue can be seen on the screen
    5. Attach a zip file if you have multiple files (crash reports, log entries, etc.) related to your issue.
If not, please take a moment to edit your original post or reply to this one.

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DevinL
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Joined: Mon Aug 17, 2015 2:25 pm

Re: Display truncates field labels

Post by DevinL » Fri Oct 09, 2015 1:58 pm

It looks as though your size settings have been modified in Windows. Can you confirm that your settings look like this:
2015-10-09_13-53-56.png
2015-10-09_13-53-56.png (20.73 KiB) Viewed 2512 times
If you're unsure how to get there, just right click on your desktop, select Screen Resolution, and then click on "Make text and other items larger or smaller":
2015-10-09_13-52-50.png
2015-10-09_13-52-50.png (31.36 KiB) Viewed 2512 times
DevinL
SAPIEN Technologies, Inc.