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Website display issue

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ajhearl
Posts: 1
Joined: Fri Oct 02, 2015 9:23 pm

Website display issue

Postby ajhearl » Fri Oct 02, 2015 9:43 pm

Hi, I'm using IE 11 on an HP Laptop with a native resolution of 1366x768, but the downloads page doesn't display correctly.

The lower left frame (which displays the file list) doesn't scale the scrollbars - so when having selected "Book Scripts" and then "ADSI Scripting Scripts"; the results are bigger than the window, and there is no down scroll button thus making many of the files inaccessible (or even visible).

I have attached a screenshot showing the issue.
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sapien_downloads_display_problem.PNG
Downloads Page Display Problem
sapien_downloads_display_problem.PNG (508.03 KiB) Viewed 3077 times
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Alexander Riedel
Posts: 5793
Joined: Tue May 29, 2007 4:43 pm

Re: Website display issue

Postby Alexander Riedel » Sun Oct 04, 2015 3:59 pm

I will make our web team aware of this as soon as they get in Monday morning.
Alexander Riedel
SAPIEN Technologies, Inc.
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J. Reif
Posts: 116
Joined: Mon Jan 14, 2013 10:43 am

Re: Website display issue

Postby J. Reif » Mon Oct 05, 2015 11:51 am

We are working to redesign our support downloads page entirely. In the mean time, the only solution to the issue you are experiencing is to use CTRL-HYPHEN to decrease the font size in IE 11. The decreased font size will allow you to view all the possible downloads. (See attached.) Our apologies for this inconvenience. We will let you know when we have our new layout completed!
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downloads.png
downloads.png (264.75 KiB) Viewed 2905 times
June Alane Reif
SAPIEN Technologies, Inc.
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J. Reif
Posts: 116
Joined: Mon Jan 14, 2013 10:43 am

Re: Website display issue

Postby J. Reif » Mon Oct 26, 2015 3:49 pm

Just a note tot let you know that the new downloads page has been implemented on our site. You should have no further issues viewing the downloadable items on IE11!
June Alane Reif
SAPIEN Technologies, Inc.

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