Web site errorrs

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jvierra
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Web site errorrs

Post by jvierra » Sat Jan 26, 2019 12:04 pm

Another bad page link when selecting "edit profile". ucp.php?i=ucp_profile&mode=profile_info

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J. Reif
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Re: Web site errorrs

Post by J. Reif » Sat Jan 26, 2019 12:18 pm

HI James,
Can you tell me what page you were on when you selected "edit Profile"?
June Alane Reif
SAPIEN Technologies, Inc.

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jvierra
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Re: Web site errorrs

Post by jvierra » Sat Jan 26, 2019 1:22 pm

sapien1.png
sapien1.png (21.43 KiB) Viewed 603 times
ucp.php?i=ucp_profile&mode=profile_info

That is on the "Profile" link in the "<username>" dropdown on the
sapien2.png
sapien2.png (32.44 KiB) Viewed 603 times

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J. Reif
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Re: Web site errorrs

Post by J. Reif » Sat Jan 26, 2019 2:12 pm

If you Click on "User Control Panel" in the dropdown under your username and then click the "Profile" tab, can you see your profile info? And can you also tell me what URL that takes you to?
June Alane Reif
SAPIEN Technologies, Inc.

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jvierra
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Re: Web site errorrs

Post by jvierra » Sat Jan 26, 2019 3:12 pm

Yes the pictures posted show the profile page. Clicking the link circled in red causes the error.

On my profile page click [Edit Profile}. This throws the error.

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J. Reif
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Re: Web site errorrs

Post by J. Reif » Sat Jan 26, 2019 3:14 pm

Yes, I know. I want to know if the Profile Tab in the Control Panel works for you.
June Alane Reif
SAPIEN Technologies, Inc.

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J. Reif
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Re: Web site errorrs

Post by J. Reif » Sat Jan 26, 2019 3:27 pm

Please select "User Control Panel" from the dropdown menu
Screen Shot 2019-01-26 at 2.20.23 PM.png
Screen Shot 2019-01-26 at 2.20.23 PM.png (33.85 KiB) Viewed 582 times

Then click the "Profile" tab
Screen Shot 2019-01-26 at 2.20.50 PM.png
Screen Shot 2019-01-26 at 2.20.50 PM.png (33.68 KiB) Viewed 582 times

Please let me know a) if that lets you edit your profile and b) what URL it takes you to.

I am trying to determine if this is a permissions issue or something else.

Thanks, James!
June Alane Reif
SAPIEN Technologies, Inc.

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jvierra
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Re: Web site errorrs

Post by jvierra » Sat Jan 26, 2019 3:43 pm

Oh. Sorry. Yes it does work. I tested that as the first thing. It does not have all elements that the "edit profile" has. Only the signature.

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J. Reif
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Re: Web site errorrs

Post by J. Reif » Sat Jan 26, 2019 5:30 pm

I sent you an email with some further questions.
June Alane Reif
SAPIEN Technologies, Inc.

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jvierra
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Re: Web site errorrs

Post by jvierra » Sat Jan 26, 2019 5:32 pm

I didn't get it. How did you send it?

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