Mate with licensed product left the company

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JAIMEGOMEZ
Posts: 1
Last visit: Thu Feb 01, 2018 11:30 pm

Mate with licensed product left the company

Post by JAIMEGOMEZ »

We've got a license for Powershell Studio 2017 about to expire and we'd like to renew it. The thing is that this license was addressed by a mate that already left the company.

He was supposed to rename the account to my user, but I can't log-in (even trying to recover PWD/user).

I've tried to create a new user and register the product, but obviously it says it's in use (we don't know what user/password he used before the renaming).

What can we do?
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Alexander Riedel
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Last visit: Thu Mar 28, 2024 9:29 am
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Re: Mate with licensed product left the company

Post by Alexander Riedel »

Please send the subscription number to sales@sapien.com for further assistance.
Alexander Riedel
SAPIEN Technologies, Inc.
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