Install Issue

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ServerStorage
Posts: 6
Last visit: Fri Oct 20, 2017 8:00 am

Install Issue

Post by ServerStorage »

Product, version and build:VersionRecall 2015 1.0.123
32 or 64 bit version of product:64
Operating system:2012R2
32 or 64 bit OS:64

I am attempting to install Version Recall on a 2012 R2 server and when I enter my subscription information, I get an error -

"The certificate authority is invalid or incorrect."


Chris Gardner
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J A Reif
Posts: 241
Last visit: Thu Mar 14, 2024 5:04 pm
Answers: 1
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Re: Install Issue

Post by J A Reif »

Hi Chris,

Please refer to item number 2 under Activations and Deactivations on our FAQ page (https://www.sapien.com/support/faqs#9). If this does not solve your activation issue, please contact Lanae Dale in sales at sales@sapien.com.
June Alane Reif
SAPIEN Technologies, Inc.
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